Saturday, October 2, 2010

Good Example of Bad UX (In Hebrew)

A post about user experience on the El-Al express check-in by Amir Dotan.
I had the exact same experience, and so this resonated well with me - good read (Hebrew only, the form itself can be viewed in English as well - it has the same problems).

A small comment, the instructions do appear but not on the form itself, and way below the "start" button - which in practice makes them invisible...

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